We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (10)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
23 Mar 2019 07:14
Headphones tower, very satisfied
23 Mar 2019 06:59
Came to st. petersburg exactly for 14 days, the quality is very good, for its price the headphones are excellent. Iron arc nice material on the speakers all at the highest level. The goods are very satisfied.
23 Mar 2019 04:54
Really liked, the quality is very good)) thanks))
22 Mar 2019 07:08
The touch is pleasant, the sound is good, neat and the delivery is fast!
20 Mar 2019 02:36
These headphones were a pleasant surprise. Best buy for the price!
19 Mar 2019 08:36
Excellent ears, and sound transmission and bass-excellent, came all packed in a pup, the box is not damaged, as stated charging from the first time about hours, the ears themselves neat, fold normally, comes with two wires-one for charging, the other as connecting to the phone, pairing bluetooth without problems, see how much will work, For all the ears purchased here fail in the left half that dacom that cheaper wiring, the parcel came quickly, the store recommend!
18 Mar 2019 22:43
This product matches the description, shipping and delivery are fast. The sound for such money is normal, if you play around with an equalizer. Headphones recommend.
18 Mar 2019 13:38
Very nice product and excellent sound. I recommend the store. Fast delivery in Switzerland
18 Mar 2019 11:11
Many thanks to the store is very nice to deal with the responsive seller and the headphones are just a bomb quality sound and bass on the spot. in a word, the guys advise the seller once again thank you and the headphones came very quickly 11 days!!!
18 Mar 2019 08:12
Excellent headphones for their money. Slightly wrinkled box when shipping. The order was not damaged.
18 Mar 2019 04:35
Perfect for just one month after received. Bluetooth function excellence. The sound quality is also not bad. But reverse cool summer file after playing with wired connect with listen to much Excellent sound quality and shows. Bass part lot speed dry to prevent this info is easy but pop or dance songs and listen to good headphones. Used as wired headphone while charging is also available.. Just charge the Bluetooth use being safe.
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